Advice and insights
Business energy advice, grounded in real customer questions.
Useful guidance on procurement, contracts, billing, meters and the issues that arise after signing.
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Advice
Research before you are ready to speak.
Our advice centre is being developed around the questions customers genuinely ask. Procurement and market content is reviewed by James; billing and aftercare content is reviewed by Hayley.
Quotations
How to compare business energy quotations properly
The rates, charges, terms and supplier differences that should be considered together.
Renewals
When should a business review its energy contract?
How renewal windows, market conditions and your business priorities affect the timing.
Renewals
Should you arrange a business energy contract early?
The potential advantages and disadvantages of securing a contract before your current one ends.
Transparency
How business energy broker commission works
How commission is included, when it should be disclosed and what you should be told before signing.
Authority
What should a Letter of Authority allow an energy broker to do?
What permission it gives, what it should not permit and why its wording matters.
Billing
What is included in a business electricity bill?
A guide to the rates, readings, charges, taxes and supply details shown on your bill.
Charges
What are non-commodity energy charges?
The network, policy, capacity and metering costs that sit alongside wholesale energy.
Billing
What should you do if a business energy bill looks wrong?
The details and evidence to check before raising a query with your supplier.
Transparency
How can you tell whether an energy broker is transparent?
What to look for in their commission disclosure, contracts, authority and sales approach.
Aftercare
What happens after a business energy contract is signed?
What to expect during the switch, account setup, first bills and the contract that follows.
News
News from Cope Energy.
July 25, 2019
How much is business energy?
The Greatest trick in the energy world – Do you really know how much to pay for business energy? After working in the energy industry for 6 years the following is to me, the biggest...