Advice and insights

Business energy advice, grounded in real customer questions.

Useful guidance on procurement, contracts, billing, meters and the issues that arise after signing.

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Plain-English glossary Six of the usual suspects
MPAN Your electricity supply’s 13-digit reference
MPRN The same idea, for gas
AQ The gas volume you are priced against
KVA The most power your site can draw at once
HH Metering that reads every thirty minutes
CoT Change of tenancy — who pays from when
No acronym left standing

Advice

Research before you are ready to speak.

Our advice centre is being developed around the questions customers genuinely ask. Procurement and market content is reviewed by James; billing and aftercare content is reviewed by Hayley.

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How to compare business energy quotations properly

The rates, charges, terms and supplier differences that should be considered together....

When should a business review its energy contract?

How renewal windows, market conditions and your business priorities affect the timing....

Should you arrange a business energy contract early?

The potential advantages and disadvantages of securing a contract before your current one ends....

How business energy broker commission works

How commission is included, when it should be disclosed and what you should be told before signing....

What should a Letter of Authority allow an energy broker to do?

A Letter of Authority (LOA) lets an energy broker talk to your suppliers and gather information on your behalf. A standard information-only LOA covers the groundwork: finding out when your...

What is included in a business electricity bill?

A guide to the rates, readings, charges, taxes and supply details shown on your bill....

News

News from Cope Energy.

November 22, 2023

Energy Price Cap Update

It has been a very long time since my last far reaching email. But with energy prices remaining steady for many months, there is not much point in me emailing you to tell you nothing...

July 4, 2023

Positive movement in the energy market 

Hi All, It is positive news! I haven’t been able to report on many positive things in the energy market the last few emails.  Summer is here, wholesale prices are down and the offers being...

April 24, 2020

PROTECTING YOUR BUSINESS IN THE ECONOMIC CHALLENGES OF THE YEARS TO COME

As we head into the 6th week of the country, no worldly shutdown, I would like to offer my best wishes to whom this reaches. I hope that you, your staff and indeed your family are...

April 18, 2020

A Guide To Understanding Business Energy Utility Bills

Energy bills certainly don’t make for compelling reading, but if you want to understand what those confusing numbers mean for your business, getting a handle on the terms involved is important. Breaking down your bill No...

April 3, 2020

Coronavirus (Covid-19) help and advice for SME business customers

Covid-19 is sadly affecting everybody, including our nation of SME business owners. We understand that many businesses right now are in financial difficulty and for some the cost of energy is huge. How we’re supporting...

March 26, 2020

Covid-19

In light of recent developments in the spread of the COVID-19 virus, we wanted let you know we’re still open for business. It must be that our main focus is on our own health and...