Advice and insights
Business energy advice, grounded in real customer questions.
Useful guidance on procurement, contracts, billing, meters and the issues that arise after signing.
30+ suppliers
in our panel
Fixed contracts
electricity and gas
No pressure
the decision stays yours
Advice
Research before you are ready to speak.
Our advice centre is being developed around the questions customers genuinely ask. Procurement and market content is reviewed by James; billing and aftercare content is reviewed by Hayley.
Quotations
How to compare business energy quotations properly
The rates, charges, terms and supplier differences that should be considered together.
Renewals
When should a business review its energy contract?
How renewal windows, market conditions and your business priorities affect the timing.
Renewals
Should you arrange a business energy contract early?
The potential advantages and disadvantages of securing a contract before your current one ends.
Transparency
How business energy broker commission works
How commission is included, when it should be disclosed and what you should be told before signing.
Authority
What should a Letter of Authority allow an energy broker to do?
What permission it gives, what it should not permit and why its wording matters.
Billing
What is included in a business electricity bill?
A guide to the rates, readings, charges, taxes and supply details shown on your bill.
Charges
What are non-commodity energy charges?
The network, policy, capacity and metering costs that sit alongside wholesale energy.
Billing
What should you do if a business energy bill looks wrong?
The details and evidence to check before raising a query with your supplier.
Transparency
How can you tell whether an energy broker is transparent?
What to look for in their commission disclosure, contracts, authority and sales approach.
Aftercare
What happens after a business energy contract is signed?
What to expect during the switch, account setup, first bills and the contract that follows.
News
News from Cope Energy.
November 22, 2023
Energy Price Cap Update
It has been a very long time since my last far reaching email. But with energy prices remaining steady for many months, there is not much point in me emailing you to tell you nothing...
July 4, 2023
Positive movement in the energy market
Hi All, It is positive news! I haven’t been able to report on many positive things in the energy market the last few emails. Summer is here, wholesale prices are down and the offers being...
April 24, 2020
PROTECTING YOUR BUSINESS IN THE ECONOMIC CHALLENGES OF THE YEARS TO COME
As we head into the 6th week of the country, no worldly shutdown, I would like to offer my best wishes to whom this reaches. I hope that you, your staff and indeed your family are...
April 18, 2020
A Guide To Understanding Business Energy Utility Bills
Energy bills certainly don’t make for compelling reading, but if you want to understand what those confusing numbers mean for your business, getting a handle on the terms involved is important. Breaking down your bill No...
April 3, 2020
Coronavirus (Covid-19) help and advice for SME business customers
Covid-19 is sadly affecting everybody, including our nation of SME business owners. We understand that many businesses right now are in financial difficulty and for some the cost of energy is huge. How we’re supporting...
March 26, 2020
Covid-19
In light of recent developments in the spread of the COVID-19 virus, we wanted let you know we’re still open for business. It must be that our main focus is on our own health and...